Mirpur10 FAQ — All Your Questions Answered Here

No. mirpur10 allows only one account per person. Creating multiple accounts will result in permanent suspension of all associated accounts, and any remaining balance may be forfeited. Learn more in the Terms & Conditions View here.

Account verification is required to prevent fraud and protect your funds. You'll need to upload a photo of your national ID before your first withdrawal. Verification is typically completed within 24 hours and only needs to be done once.

on the login page and click the "Forgot Password?" link. Enter your registered mobile number — an OTP will be sent to you. After OTP verification, set your new password. The whole process takes just 3 minutes.

Name changes are allowed on a limited basis — only once and subject to ID verification. To change your mobile number, contact live chat support. The support team will assist you after verifying your identity.

Yes. Responsible Gaming You can set a "cool-off" or "self-exclusion" period as instructed on the page — for 24 hours, 7 days, or 30 days. During this time, logging in or making deposits will not be possible.

The minimum age to register at mirpur10 18 years. Users under 18 are not permitted to create an account. Any discrepancy found during age verification will result in account suspension.

Send a request via support chat or email. Make sure to withdraw all your balance before account deletion. If you have active bets, the account will be deleted after they are settled. The process is completed within 7 business days.

Deposits via bKash and Nagad are generally Instant — meaning the funds will appear in your balance within 1–3 minutes. Bank transfers may take 1–3 hours. If there's an unexpected delay, please notify support.

The average withdrawal time at mirpur10 is just 3 minutes. For verified accounts, most withdrawals are completed within 5 minutes. During late-night or peak hours, it may take up to 1 hour.

• Minimum Withdrawal: ৳300
• Maximum Withdrawal (per day): ৳5,00,000
• Maximum withdrawal (per transaction): ৳1,00,000

VIP members enjoy special privileges for higher limits.

First, wait 1 hour. If the issue persists, contact Live Chat with your transaction ID. Common reasons include: incomplete account verification, unmet bonus wagering requirements, or a temporary payment gateway issue.

mirpur10 charges no deposit fees. However, bKash or Nagad may apply a small fee of their own. There are no platform charges on withdrawals either — you receive exactly what is in your balance.

First, refresh the page and wait 5 minutes. If the issue persists, contact live chat with your bKash or Nagad transaction ID and a screenshot. The issue will be resolved within 24 hours.

Yes, withdrawals are available 24/7, all 7 days of the week — processing never stops, even on holidays. However, bank transfers may be delayed on public holidays.

No. For security reasons, withdrawals can only be made to the bKash or Nagad account registered under your own mobile number. Withdrawals to third-party accounts are not permitted.

Live betting means placing bets in real time while a match is in progress. Odds shift from moment to moment — reading the game well can lead to better outcomes. On the Bet Page Go to the Live section to view all currently ongoing matches.

Generally, a confirmed bet cannot be cancelled. However, in some cases you can use the Cash Out feature to close a bet early and receive a specified amount back. This feature is not available on all markets.

If a match is cancelled or abandoned, all bets are voided and your full stake is refunded. The refund is typically credited to your account within 24 hours.

The minimum bet at mirpur10 is just ৳20. The maximum bet limit varies by market and odds. To bet responsibly, set your own limits according to your budget.

An accumulator or parlay bet combines predictions for multiple matches into a single bet. If all selections are correct, the odds multiply for a much larger payout — but a single wrong pick means the entire bet is lost.

Odds are the multiplier applied to your potential winnings. For example: a 100 BDT bet at odds of 2.5 returns 250 BDT if you win (100 BDT stake + 150 BDT profit). Higher odds mean a bigger potential payout but a lower probability of winning. Sports Betting Visit the page for a detailed guide.

After the match concludes, typically 15–30 Minutes Results are settled within the stated time. Winnings are automatically credited to your balance. If there's any delay, please contact support.

For cricket, you can bet on match winner, toss, innings runs, wickets, highest scorer, top wicket-taker, over/under, first boundary, and many more markets. Ball-by-ball betting is also available for live matches.

No, bonuses cannot be withdrawn directly. A bonus must first be wagered a specified number of times — this is known as the wagering requirement. Once that condition is met, any winnings earned from the bonus become withdrawable.

The wagering requirement is the total amount you need to bet before a bonus becomes withdrawable. For example: if a 1,000 BDT bonus carries a 10x wagering requirement, you must place a total of 10,000 BDT in bets.

Cashback means getting back a set percentage of your lost bets. mirpur10 offers weekly and monthly cashback promotions. on the Promotions page You can view all active offers there.

Share your referral code with a friend. When they register and make their first deposit, both of you will receive a bonus. You can find your referral code in Account Settings.

Log in to mirpur10 every day to earn a small bonus or free bet. Log in 7 days in a row to unlock a special weekly reward. These bonuses are credited to your account automatically.

Every bonus has an expiry period — typically 7 to 30 days. If the wagering requirement is not met within that time, the bonus will be removed. Check the expiry date when claiming any bonus.

You earn points on every bet. Once you accumulate enough points, Rewards page Points can be redeemed for cash, free bets, or special rewards. More bets = more points = bigger rewards.

After logging in, go to Account Settings > Security > and enable 2FA. It works by sending an OTP to your mobile. Once active, no one can log in to your account even if they know your password.

Contact live chat immediately. We will temporarily lock your account. After identity verification, your password will be reset and your account restored.

mirpur10 will never ask for your password or OTP via phone or message. Always access the site directly at mirpur10.app. Do not click on suspicious links, and stay alert for fake sites.

Go to Account Settings > Security > Active Sessions to see a list of all current sessions. Click the "Log Out" button on any device to end that session.

Yes. mirpur10 is SSL-secured, uses transparent payment processes, and follows responsible betting policies. Millions of Bangladeshi members trust and use it with confidence. About Us Read more.

Yes. You can log in with the same mobile number and password on both the app and the website. Your balance and bet history remain in sync across both platforms.

Grant notification permission when installing the app. To change this later, go to Settings > Notifications in the app. With notifications enabled, you'll get instant updates on bet results, new bonuses, and withdrawal status.

The mirpur10 app supports Android 6.0 and above. For iOS, you'll need iOS 12 or later. If you experience issues on an older device, you can access the platform via a web browser instead.

Older versions may lack new features and could pose security risks. For the best experience, always use the latest version. on the Download page you'll find the latest version.